Welcome to AsikMiner.com! We are committed to providing you with a seamless shopping experience, including efficient order processing and shipping. Below is our comprehensive shipping policy, outlining every detail regarding order processing times, shipping options, and related information.
1. Order Processing Time
Processing Duration: All orders are processed within 1 to 4 business days. This means that after placing your order, you can expect it to be processed within this timeframe.
Business Hours: Our operational hours are from 8 AM to 9 PM (local time), Monday to Saturday. We are closed on Sundays and national holidays.
Weekend and Holiday Orders: Orders placed on Sundays or during national holidays will be processed on the next business day. For example, if you place an order on Sunday, it will be processed on Monday (or the next business day if Monday is also a holiday).
2. Domestic Shipping (Within Indonesia)
Estimated Delivery Time: After your order is processed, you can expect delivery within 3 to 4 business days. This timeframe allows for shipping and handling by our local courier partners.
Shipping Cost: We are pleased to offer free shipping on all domestic orders. There are no additional shipping fees for deliveries within Indonesia.
Shipping Carriers: We work with trusted local carriers to ensure your order is delivered promptly and safely. You will receive tracking information once your order has shipped.
3. International Shipping
Estimated Delivery Time: For international orders, delivery typically takes between 9 to 22 business days after your order has been processed. The exact delivery time may vary based on your location and local postal services.
Shipping Cost: All international orders also qualify for free shipping. You won’t incur any additional shipping charges when ordering from outside Indonesia.
Customs and Duties: While we cover shipping fees, please be aware that any customs duties, import taxes, or additional fees that may apply upon delivery are the responsibility of the customer. We recommend checking with your local customs office for detailed information regarding potential charges.
4. Order Tracking
Tracking Information: Once your order is processed and shipped, you will receive an email confirmation containing your tracking number and a link to the carrier’s website. This will enable you to track your shipment in real-time.
Where to Track: You can enter the tracking number on the carrier’s website (details will be provided in your confirmation email) to view the status of your shipment, including its current location and estimated delivery date.
5. Additional Information
Shipping Delays: While we strive to meet our estimated delivery times, please understand that unforeseen circumstances, such as severe weather conditions, natural disasters, or customs delays, can impact shipping times. We appreciate your patience in such cases.
Address Accuracy: It is essential to provide accurate and complete shipping information during checkout. AsikMiner.com is not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us immediately.
Order Modifications: If you wish to modify your order (e.g., changing the shipping address or item), please reach out to our customer support team as soon as possible. Modifications can only be made before the order has been processed.
6. Customer Support
We are here to assist you with any questions or concerns regarding your order or shipping. Please feel free to contact our dedicated customer support team:
- Support Email: support@asikminer.com
- Phone: (+62) 822 7793 5571
- Business Hours: Monday to Saturday, from 8 AM to 9 PM (local time)
Conclusion
Thank you for choosing AsikMiner.com for your cryptocurrency mining needs! We are committed to providing excellent service and ensuring that your shopping experience is smooth and satisfying. Your satisfaction is our priority, and we are here to support you at every step of your purchasing journey. If you have any further questions or need assistance, please don’t hesitate to reach out to us.